All our bikes are shipped in our specially designed YT BikeBox (dimensions: 52" x 32" x 12.5", est weight 16lbs).
Our bikes arrive 95% assembled, but are 100% set up for you. All you have to do is mount the handlebars and derailleurs, put the wheels and pedals on, set the suspension, and off you go! It's that easy!
If you should have any questions about the setting, please contact our customer service via the contact form.
As soon as the bike departs our Vancover facility, you will receive an email with tracking information.
YT Canada will only ship within the country.
Unfortunately, we do not have any onsite picks ups available.
We calculate the estimated ship date starting with the latest information we have from our suppliers and assembly factory. Given the high degree of uncertainty in the bicycle industry supply chain at the moment, we recognize that our ship dates will not be as precise as we would like – the majority of bikes will in fact ship earlier than our estimate, but in some cases, the promise date could be missed due to unanticipated delays in component delivery. We pro-actively inform pre-order customers via e-mail with any changes to the estimated ship date as we receive new information.
Bikes are shipped with DB Schenker, small parts with DHL.
Our bikes are shipped exclusively in our specifically developed YT BikeBox (dimensions: 132cm x 82cm x 32 cm, weight 7kg).
The YT Bike Box is always part of the order.